Our Physiotherapist and Pilates Instructors are here for you if you prefer to stay in the comfort of your home, but still want to be active and work on your rehabilitation.
To ensure your needs are addressed, we are offering virtual Physiotherapy assessment and treatment for those who have rehabilitation needs. For further information about virtual treatment, please refer to our FAQ and to book a virtual assessment please contact us.
It means remote delivery of healthcare services from a distance, utilizing video-conferencing and/or phone when in-person is not possible due to restrictions implemented such as with COVID-19, or other restrictions.
It is an option to access physiotherapy assessment and/or treatment while in-person services is not possible or available.
This would enable continued access to physiotherapy, and prevent interruptions during the period of social distancing recommended by Public Health safety officials and/or any other reason that prevents in-person interventions.
You will require one of the following:
Although Virtual Physiotherapy does not replace the in-person experience, it could be highly effective and safe as long there is good communication and planning between you and your physiotherapist prior to the session.
As an example, discuss location of treatment, placement of computer/camera or tablet, or phone and/or any props for the session such as elastic bands, small weights/can of soup, a chair are a few of the things that maybe use during a session.
In addition, discussion involving consent to have personal support during your session, in case the physiotherapist is concerned with your safety and may or may not ask for assistance of a caregiver or family member as long you are in agreement.
Once you call our office and make an appointment you will receive an email link (invitation from your physiotherapist to join the meeting from zoom platform) with instructions, it will include a confirmation of date and time for your appointment. You DO NOT need to download any software to connect with your physiotherapist.
At Kaizen Physiotherapy Group, we will use platform that complies with the privacy protocols required by the College of Physiotherapy of Ontario. Your physiotherapist will be assessing and potentially treating you through Virtual Physiotherapy from a private setting and consent for its services will be discussed and documented prior to beginning your session.
Your virtual Physiotherapy sessions will not be recorded unless either parts request it and you provide consent to your physiotherapist to do so. If consent is received and your session is recorded it will be documented accordingly with our college regulation.
Most insurance companies cover Virtual Physiotherapy services. However, it is quite a new service, so we encourage you to communicate with your providers/ personal health insurance for approval prior to commencing treatment.
Our office is open from Monday to Friday between 9 to 7 pm. Please, give us a call and we will assist you to book an appointment and/or respond to your questions and if we do not answer, we will return your call as soon as we can. Alternatively, send us an email with your questions.